KUALA LUMPUR, Sept 18 — Agrobank will hold open days at all its 136 branches nationwide on Saturday, Sept 19, and Wednesday, Sept 23, to assist customers who require further assistance with their financing repayments as the six-month moratorium period is ending on Sept 30.
Covering president and chief executive officer, Khadijah Iskandar, said affected customers were encouraged to take this opportunity to approach the bank and be considered for assistance or relief for their personal or business circumstances.
“The cessation of the industry-wide six-month auto-moratorium on Sept 30 does not in any way reduce the bank’s commitment to our customers, as we are all in this for the long term.
“Therefore, on these open days, we are encouraging our customers to walk into any of our branches nationwide to have a face-to-face discussion to better understand the payment assistance options, to help them through this recovery period of the COVID-19,” added Khadijah.
Agrobank said the open day would be held from 10 am to 3 pm with the aim of providing assistance and enabling the customers to defer their financing repayments, request for reduced instalments or restructure their financing for a certain period on a case-by-case basis.