Kuala Lumpur May 23 — Customers will only be allowed to spend up to two hours at all retail premises, including shopping malls, says the domestic trade and consumer affairs ministry.

In a statement listing the latest SOPs for the retail and distribution sector, its minister Alexander Nanta Linggi also said the number of customers would be limited to one person per four square metres.

The number of employees at all retail, wholesale, distribution premises and shopping malls, including the management, operations and support, will also be capped at 60%, he said.

He added that all retail premises can operate from 8am to 8pm, except for pharmacies and stores selling necessities, which are allowed to open until 10pm.

Spas, wellness centres and nail salons must remain closed.

The rules will come into effect from May 25.

The list of SOPs and frequently asked questions can be found at the ministry’s website, www.kpdnhep.gov.my, on the same day.

Those with further inquiries may contact the ministry’s secretariat at 03-88825881/5905 or e-mail spip@kpdnhep.gov.my.

Linggi also reiterated that any retail premises listed under the Hotspot Identification for Dynamic Engagement system will be instructed to close for three days if they are identified as a high-risk area by the health ministry.

He said his ministry would mobilise 2,262 enforcement officers nationwide to ensure SOP compliance at all retail premises, adding that he hoped all industry players would give their full cooperation.


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