PUTRAJAYA, March 6 – Communications and Digital Ministry (KKD) staff should adopt a new work culture by serving as “ambassadors” at the grassroots level to help solve people’s problems, especially communication and internet issues, said Minister Fahmi Fadzil.

He said KKD staff should have an attitude of wanting to find out problems facing the people and if the issues were related to the ministry, they should volunteer to help.

“For example, whereever we go, check the telephone line and internet speed. This is the kind of culture we wish to instil among KKD employees.

“Test the line and if it is not good, refer to MCMC (Malaysian Communications and Multimedia Commission) for urgent resolution,” he told reporters after KKD’s monthly assembly here today.

Fahmi said KKD members should not only focus on towns but more importantly should pay attention to rural and village areas.

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