KUALA LUMPUR, June 11  — As a mark of its continued commitment to the health, safety and well-being of riders, Foodpanda Malaysia together with PolicyStreet today announced an all-new and improved insurance scheme that doubles the protection for delivery partners.

Foodpanda managing director Sayantan Das said that the riders are the company’s backbone and deserve the best protection for all the sacrifices they make on a daily basis.  

“Foodpanda is always looking for new ways and opportunities to ensure the health, safety and well-being of riders are well taken care of.

“Our riders are constantly facing unpredictable weather and road conditions, hence we would like to remind them that they are a priority to us and we are committed to providing them with the best insurance scheme so they have peace of mind when on duty,” he said in a statement today. 

The newly introduced insurance scheme is specially curated to enable all active riders to be covered automatically for free.

The pay-first-and-claim-later system will provide riders with protection throughout their working hours and is a significant upgrade from the previous insurance protection plan.

Claims of up to RM100,000 could be made in the event of the rider’s untimely demise or permanent disability. 

Additionally, riders would also be entitled to claims of up to RM2,500 for any medical cost and hospital income of RM40 a day for a maximum of 30 days.

To ensure a smooth and efficient claims process, riders are encouraged to have all the relevant and necessary documents for insurance claims.

“This includes official medical records and receipts as well as the official police report and a copy of the rider’s identification card for identification purposes,” the company said.

Foodpanda riders are also entitled to a special insurance scheme for COVID-19, where claims of up to RM300 can be made for those who are required to undergo quarantine and up to RM5,000 in the event of their untimely demise due to the pandemic. 

For more info on this new insurance scheme or the procedure for claims, please visit https://www.pandariders.my/skema-insurans-foodpanda


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